Outlook crashes when opening a link windows#
To do this, press Windows and R keys on your keyboard together to open the Windows run box. So, an alternative would be running the Outlook application in safe mode. It is obvious that you cannot access the Outlook application normally as you do know because of the crash down. Fix 2 – Run Outlook Application in Safe Mode Further you can move on to the next explained fixes. It can help you primarily to fix the Outlook crash or freeze issue while selecting a specific folder in Outlook. Try to either disable or uninstall these services from your system. Third-party services like Anti-virus scanners, Anti-malware or Firewall may affect the Outlook application running. Fix 1 – Disable Running Anti-Virus and Firewall Scanner Outlook users can move on to the following fixes one after another if the issue is not resolved by the previous one. Try All These Fixes for Outlook Crash or Freeze When Selecting a Specific Folder This article is especially drafted for making users access the Outlook application again by providing effective solutions to resolve “Outlook crashes or freezes when selecting a specific folder” situation. This is an unexpected condition for the Outlook user. Now, this is happening only with a certain Outlook folder. The user working on the Outlook application requires accessing these folders from time to time for getting information and details and communicating it with others.īut there is a situation which makes the user annoyed when he tries to access a specific Outlook folder and the application gets “crash or freeze” out of nowhere. These PST mailbox folders are meant for storing different sort of emails such as received (Inbox folder), sent (Sent folder), in queue (Outbox folder), as storage (Drafts folder), as spam (Spam folder), junk (Junk folder), deleted ones (Deleted folder, etc. Mso20win32client.dll is a shared Office 2016 library.Outlook application runs its database file known as PST file which includes single or multiple mailboxes and further folders in these mailboxes. Outlook crashed during the 'ItemSend' callback of the 'ApplicationEvents' interface while calling into the 'Outlook Addin' add-in. 2275, time stamp: 0x5b637186įaulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0x5b2f3d24įaulting application start time: 0x01d44c36665cf4a3įaulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll The following two events, with sources Application Error and Outlook, respectively, both with event ID 1000 are logged in the Windows Application log:įaulting application name: OUTLOOK.EXE, version. When the file has been attached, click the Send button.In the How do you want to attach this file? pop-up window, click the Share Link button.Browse to the file to be added and double-click it.Click Attach File > Browse Web Locations > OneDrive or Group Files.Enter yourself as the receiver and Test as the subject.More specifically, the issue occurs when you attempt to send a message that includes a Shared Link attachment, in a manner similar to the following: You find that Outlook, either as part of Microsoft's cloud-based Office 365 offering or the stand-alone Office 2016, crashes when the Symantec Endpoint Protection (SEP) or Data Loss Prevention (DLP) Outlook add-in is enabled.